If I haven’t heard from you by 9pm the day of your missed appointment you will be charged 50% of your booked services. In addition, a fee of 30% of your booked services will be charged if you cancel online less than 6 hours before your appointment. In the event of illness or if you feel you should be exempt from this charge, please call or text me at 224-801-4352 so we can discuss your options. In the event there’s no credit card on file to charge, a note will go on your account and payment will be due before future appointments are honored.
The Covid19 pandemic is something that I did and still do take very seriously, even though we have significantly more resources and information available to us. At this time I am up to date on all of my Covid vaccines and boosters, as well as my flu vaccine, and will continue to wear my own mask behind the chair.
I use an alcohol based spray sanitizer on the highly-used surfaces multiple times a day. With each guest I use a fresh cape and tools, and in between each guest all surfaces that have been touched are sprayed with a virucide and allowed to sit for the appropriate wet time to be effective.
I will continue enforcing that appointments be rescheduled in the event of either myself or you experiencing any covid/cold/flu-like symptoms. The cancellation policy charges will not be enforced for reschedules made due to illness, but anybody caught being dishonest in an attempt to avoid rescheduling an appointment may be denied the ability to book future appointments.